Terms and Conditions

By using any of the Refund Easy services you acknowledge that you have read and understand and agree to be bound by the Refund Easy “Terms and Conditions” of use including any future modifications to these.

Should you disagree with any of the “Terms and Conditions” your only avenue of recourse is discontinue or not start to use our services.

Refund Easy is the website name for Refund Easy Pty Ltd which has been registered. All reference to Refund Easy are to be taken as to apply to Refund Easy Pty Ltd.

GENERAL

The formation on this website is of a general nature only is not to be taken as advice or any form of endorsement or recommendation. The information does not take into account any individual needs, financial goals and objectives or financial circumstances.

Refund Easy reserves the right to modify the “Terms and Conditions” at its absolute discretion. Any alterations will be posted on the Refund Easy website. It is your responsibility to check the website for changes and choose if you will continue to use the services we provide.

Refund Easy reserves the right to alter the services we provide and will keep the website up to date with current service offerings. It is your responsibility to check the website for changes and choose if you will continue to use the services we provide.

Refund Easy will collect and store your data in line with Refund Easy’s Privacy Policy. It is your responsibility to keep your information up to date with us. This may be completed by email or mailing us your updated details.

LIMITATION OF LIABILITY

While every reasonable effort is made to ensure the accuracy of data contained within the Refund Easy website, Refund easy does not guarantee or make representations that the data will be current, complete and free from errors. Before entering any transaction it is your sole responsibility to check the accuracy, currency and completeness of any information relied upon.

Any information relating to financial services and products appearing on the Refund Easy website has been supplied by third party providers. Refund Easy acts only as publisher of this information and makes no representation to its accuracy, completeness or currency.

Refund Easy makes no representation as to appropriateness of any product or service that may appear on the Refund easy website to any individual, business, employer or structure. Refund Easy does not guarantee the performance or make any form of endorsement or recommendation of any of the financial services and products that might be published on the Refund Easy website.

Before applying for any financial product or service that may be listed on the website you must decide for yourself whether the product or service is suitable for your circumstances taking into account your personal and financial circumstances, financial goals and objectives, risk tolerance and financial needs. If you are not comfortable making these decisions on your own you should consult and seek the advice from a licensed financial advisor.

Offers of a financial product that may be published on this site must be made in, or accompany a copy of the applicable Product Disclosure Document. Anyone wishing to acquire financial products will need to complete the application form that will be within or will accompany the Product Disclosure Statement.

Once an application for a financial product or service is received by the offering company, its acceptance or otherwise and the timing of the acceptance is at the offering company’s complete and total discretion in accordance with the Corporations Act and the Product Disclosure Document. Refund Easy makes no assurance or guarantee that an applicant will receive the financial product or service applied for at the time of acceptance.

To the maximum extent permitted by law, Refund Easy and all its associated parties (including directors, officers, employees and agents), expressly disclaim any and all liability resulting from a third party Disclosure Document that may be obtained from this website or your own means.

To the maximum extent permitted by law Refund Easy, its directors, employees, officers, and agents:

1. Expressly disclaim any and all liability for any loss or damage arising from information published on a third party website which is linked to the Refund Easy website.

2. are not liable to compensate you or any other third party for any loss, damage , cost or expense sustained in connection with or incurred as a result of  information either expressed or implied within this website or contained in any Product Disclosure Statement published that you may be provided with by access via this website or your own means, or in connection with any application you may be provided with by access via this website or your own means for financial products or services notwithstanding any errors or omissions including negligence.

Refund Easy reserves the right to withdraw, amend, suspend or modify any or all of the services offered or any other promotional service at any time with out notice.

FEE DISCLOSURE

Managed funds, Superannuation, Pension Funds and Margin Lending

When you purchase a new investment using the no advice lodgement service, Refund Easy will rebate 100% of the initial commission on managed funds, superannuation funds and allocated pensions. This 100% rebate will take the form of extra units in the investment. Where this is not possible to rebate the initial commission in the form of additional units, the payments will be added to your quarterly refund.

100% of Trailing commissions collected on managed funds, superannuation funds, pension funds and margin lending accounts will be paid to you a quarterly basis after the Refund Easy monthly fee is deducted.

Personal Insurance Policies

When you purchase an insurance policy using the no advice lodgement service we will refund 100% of the initial commission less $500 per application Refund Easy fee after the second annual premium has been paid.

100% of Trailing commissions collected on Insurance policies will be paid to you on a quarterly basis after the Refund Easy monthly fee is deducted.

Structured Products and Agri-business Investments

When you purchase a new investment using the no advice lodgement service, Refund Easy will rebate 100% of the initial commission Structured Products and Agri-business investments. This 100% rebate will take the form of extra units in the investment. Where this is not possible to rebate the initial commission in the form of additional units, the payments will be added to your quarterly refund.

100% of Trailing commissions collected on managed funds, superannuation funds, pension funds and margin lending accounts will be paid to you a quarterly basis after the Refund Easy monthly fee is deducted.

Corporate/ Employer Funds and Badged Platforms

Some Corporate/ Employer superannuation funds will not act on the instructions of only one member to refund commission on an account. The structure of the fund only allows the employer to adjust the commission in consultation with the associated financial planner for the fund as a whole. Should this apply to your fund we will contact you in writing.

Some Platforms are what is called a ‘badged platform’. This is to say a provider of financial services has negotiated to use the shell and administrative services of a larger platform provider but display its own brand and name on it. In many cases commission will only be paid in house to financial planners of that financial service provider in which case it may not be possible to have commission refunded. Should this apply to your fund we will contact you in writing.

Refund Easy Refund Policy

Refund Easy will refund 60% of any commission received, capped at a maximum fee of $280 pa for individuals and couples. Any commission received in excess of this will be 100% refunded.

We will credit your trailing commission refund directly to your bank account each quarter in December, March, June and September.

A cheque can be posted out made payable to the client and will be mailed to the clients address in December, March, June and September by arrangement and for an additional administration fee of $5 per quarter.

For the no advice insurance lodgement service a fee of $500 will be payable. This can be paid up front by the client or deducted from commission payable by the insurer. After the payment of the second annual premium any commission payable from the initial lodgement will be refunded to the client. Should an application be processed by Refund Easy but declined by the insurer for any reason an invoice will be sent to the client for the $500 administration fee and be payable within 14 days.

THE “NO ADVICE SERVICES” PROVIDES NO ADVICE IN RELATION TO FINANCIAL PRODUCTS AND SERVICES

All information contained in this website is of a general nature only and is not intended to be used or interpreted as financial advice. The information on website does not take into account any clients personal financial goals and objectives, financial situation and needs or individual risk tolerances. Any statement made in this website is not is not to be taken or regarded as financial or investment advice.

Prior to making any applications based on any reports, readings or statements contained within the Refund Easy website, you must first read and understand the Product Disclosure Statement that accompanies the application. You are responsible for conducting your own research to satisfy yourself as to the accuracy, reliability, completeness, suitability and timeliness of the information contained within the Product Disclosure Document.

If you are not comfortable with respect to any of your application or your own personal financial situation you should seek advice from a licenced financial advisor.

Refund Easy does not vet, authorise or endorse the reliability, accuracy or completeness of the information published on this website that is not its own, or other websites linked to this site. Nor does it guarantee the accuracy of any of the Product Disclosure Documents you may provide to Refund Easy, with any applications for processing, and your reliance on them is at your own risk.

It is your responsibility to check the details of a Product Disclosure Statement which is supplied by third parties for accuracy, completeness and currency.

YOUR DUTIES AND RESPONSIBILITIES

You must advise Refund easy of any change in personal details such as address, phone numbers etc. If we are not advised we will not be held liable for mail posted to old addresses.

You must not use Refund Easy for any illegal activity.

You must not impersonate or apply for a refund other than yourself or an entity to which you are entitled to a share. In the case of business investments and self managed superannuation funds any refund cheques will be made in the name of the entity.

You must provide Refund Easy with a copy of a previous statement for any investment or insurance policy if requested to confirm the entity ownership.

You should seek accounting advice as to how the distribution of commissions to you should be accounted for in relation to your tax return. We will provide you with each refund cheque a statement of commission transactions. This should be discussed with your accountant as it is a redistribution of income from Refund Easy.

You must comply with all laws applicable to your current residence and within Australia when dealing with Refund Easy.

You acknowledge that all information provided by Refund Easy or able to be accessed via the Refund Easy website including promotional material, may be prepared by third party providers and that Refund Easy is making no recommendation as to the appropriateness of the product or service to you or providing an assurance or warranty as to the accuracy, reliability or completeness of the information provided.

JURISDICTION

The jurisdiction for the interpretation and governance of these “Terms and Conditions” is held in the state of Victoria. You submit to the jurisdiction of the Courts of Victoria.

If any one or more of the above “Terms and Conditions” are held to be invalid by a Court of law, the remaining Terms and Conditions will continue with full effect.

The clauses relating to Limitation of Liability and Jurisdiction shall survive the ending of this agreement.

You acknowledge you have read and agreed with all the terms and conditions prior to making any final decisions.